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Contact Us

BrightStar CU Member Service Center
Great Service is Just a Phone Call Away!

Telephone Hours:
Monday through Thursday
 
9 AM to 5 PM
 
Friday
 
9 AM to 7 PM
 
Saturday
 
9 AM to 1 PM
  954.486.BSCU (2728)
  Toll Free 800.637.BSCU

Mailing Address:
BrightStar Credit Union
PO Box 8966
Ft Lauderdale, FL 33310-8966

Visit one of our conveniently located branches or ATMs.
Our Locations, Hours and Holiday Closings »

Contact us online

Using our Online Services, you can apply for a loan, join the Credit Union, set your email preferences and much more. You can also use free Online Banking to check your balances and perform other transactions.

Other important phone numbers:

  • To activate or report a lost or stolen credit card, please call 1-800-543-5073.
  • To activate or report a lost or stolen Visa Check Card, please call 1-800-543-5073 or 1-866-333-4740.
  • To verify activity or to remove temporary block on a credit card or a Visa Check Card, please call 1-800-437-9392 or 1-800-890-5097.
  • To change your Visa Check Card or ATM Card PIN, please call 1-866-297-3411.
  • For Online BillPay support, please call 888-918-7406.
  • Did you lease your car and have questions?

    • If you send your payment to MPL, please call 800-355-2865 for information, or 303-232-7000 for a lease return
    • If you send your payment to BrightStar CU, please call 800-493-2955 for lease information

Related Links

Smarter Way to Borrow.

Whatever your needs, a home equity line of credit is probably the smartest way to borrow money.

Learn more »





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Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.