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What You Should Do to Help Protect Your Personal Information Online

BrightStar CU encourages members to take several steps in protecting your personal information.

Protect your access codes.
Never share your access codes (personal identification numbers or passwords) with others. It's also a good idea to change your access codes on a regular basis. If you think your access codes have been compromised, change them and contact us immediately.

Use a firewall.
Consider using a personal firewall to prevent hackers from invading the computers that you use, especially if you are using DSL or a cable modem to access the Internet.

Protect your computer from viruses.
Install virus protection software and keep it updated. Periodically scan your computer and scan all downloaded software or new files before use. Also, be wary of emails with attachments from unknown sources.

Use secure online connections.
Do not provide your personal confidential information (such as your account numbers, social security number, etc.) when it is not safe and secure to do so. Be sure you know that the company to whom you are sending information is reputable. Email is generally not secure. So never send personal confidential information using email.

When contacting us online, use the secure applications and forms that we provide on our website. Our site uses Secure Sockets Layer (SSL) encryption technology to secretly encode the information sent between your computer and the Credit Union. The use of SSL requires that you have an SSL compatible browser. A secure connection is normally indicated by an "https:" (instead of "http:") in your browser's URL address bar in front of the address of the page you are visiting and a secure symbol (such as closed padlock or key) on the status bar of your browser located on the lower part of the screen.

When you are done with your transactions, always log off or sign out to exit the application and prevent further access to your account, especially when using a public PC (such as in a library or school). Also, close the browser when you are finished. A timeout feature is used on selected parts of our website. This feature automatically logs you out of your account after an extended period of time. Re-authenticating your credentials for your online session helps to reduce unauthorized access to your accounts with us.

We suggest the following browsers: Internet Explorer 6.0 or greater or Netscape Navigator 7.0 or greater. For more information on browser features and how to download a more secure version of your browser, click on one of the browser logos below.



BrightStar CU's commitment to information security »

Read BrightStar CU's Privacy Policy »

Visit BrightStar CU's Online Financial Learning Center for more resources »

Protect yourself from fraud and identity theft. Learn More »

Visit BrightStar CU's Online Financial Learning Center for more helpful resources Go »


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