At BrightStar Credit Union, your financial security is our top priority, and we want to ensure you stay protected from scams and other fraud attempts.

Don’t fall for the fraudulent calls and messages claiming to be BrightStar Credit Union Your financial safety remains our priority.

• BSCU will NEVER call, text, or email asking you for your Secure Access Code, Debit or Credit Card number, expiration date, CVV, username, or password. Imposters claiming to be from BrightStar Credit Union’s Fraud Department are contacting members via calls and text messages, requesting banking information to “secure” an account. They use a spoofed caller ID that shows BrightStar’s name. Once they obtain necessary information, they access member accounts and move funds fraudulently.
• If you receive a request for any of this information, it is FRAUD, do not provide the information! If you receive a call you believe to be suspicious, hang up and contact the Credit Union directly. If you receive a link which then requests a response to an “alert”, this is also FRAUD.

Remember, BrightStar Credit Union is here to help safeguard your financial well-being. You can set alerts in our online banking by navigating to the Alerts Settings to better protect your account.