IMPORTANT - The First Time You Login to New Online Banking:
Every member must select "First Time User" to reestablish your online account in our system. Simply follow the instructions on the screen. Use your member number (your account number without suffixes) and your existing Call24 PIN (which is the same as your current online banking password).
You will also be prompted to:
- Change your Online Banking password
- Agree to the Online Banking agreement
- Setup your challenge questions for security purposes.
Once you complete the above steps, you're good to go. The next time you login, simply do so right from the top of the BrightStar page.
Got Questions? See our F.A.Q's
We know change can sometimes be a little daunting. If you'd like more Online Banking help. please check out our F.A.Q's.
Exciting New Features!
Update your Mailing and Email Addresses.
Just login then make the changes right from your Account Summary page.
Now when you click your account to view its history, you’ll be able to see all of the pending debit and ACH transactions on your account.
Setup account alerts to be delivered as an email or a text message to your mobile device.
Credit Card Access
BrightStar credit card users will no longer need a separate login to access credit card information.
Now you simply login to Online Banking, and you’ll see your credit card listed on your Account Summary page. Then just click your card for more detailed information and to make a credit card payment, etc.
What’s My Password/PIN?
Traditionally, you’ve logged into Online Banking using your member number and your Call24 PIN. Now, when you login for the first time, you’ll set a new Online Banking password. This password will now be separate from your Call24 PIN. Your existing Call24 PIN will not change when you update your Online Banking account.
Business Online Banking
Business Online Banking users can simply click the “Business” tab on our home page or bookmark bscu.org/business to login. At this time, Business Online Banking is not changing — so there’s no need for you to reestablish your online account.