Member Service Center

Your dedicated support for all your banking needs.

Frequently Asked Questions

You can find and download all the member forms you need by visiting our Member Forms page.

To find a branch or shared branch near you, visit our Locations page for an interactive map and directory.

You can easily enroll in our online banking by visiting our Online Banking Enrollment page and following the steps provided.

To save time, use our self-service unlocking tool to unlock your online banking account quickly and securely.

You can reset your online banking username by clicking here and following the instructions.

To reset your password, simply click here and follow the steps.

If your credit card is lost, stolen, or compromised, call 866-616-3398. If you're outside the country, call 727-299-2449.

If your debit card is lost, stolen, or compromised, call 888-266-0464 to report it immediately.

You can reach our Member Service Center at 954-486-BSCU (2728) or toll-free at 800-637-BSCU (2728).

Can’t find the right answer? Send us a contact request, and we’ll assist you further.